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Leveraging data to inform brand experience, branch design and meaningful marketing in financial services In today’s data-rich environment, brands are awash in a sea of information. From customer insights to...
An industry snapshot of banking’s rising commitment to environmental and green initiatives As part of a focus on Earth Day, financial institutions released a spate of environmental sustainability policies and...
In this episode, Sean and Gina discuss community building in banking. As one out of ten people considers switching primary financial institutions and 25% of businesses expecting to switch their...
Indicators and influences from the retail sector on branch formats It’s no secret that the branch banking experience is due for an overhaul. While COVID impacted branch accessibility for consumers...
A roundup of recent M&A bank deals and how FIs can respond to consumer demands for better banking experiences With concerns over credit losses receding and the economy stabilizing, financial...
Best practices for creating common bonds between people and their financial services providers As consumer sentiment shifts post-COVID, one out of every ten people are considering switching their primary financial...
In this special episode, Sean and Gina welcome back Luvleen Sidhu, Founder and CEO of BM Technologies, one of the largest digital banking platforms in the U.S. Luvleen talks about...
From big box to tax brands, disruption is coming fast and furious into the banking sector There has been no shortage of news about competition coming from all corners into...
How humanized technology achieves experience for the consumer and efficiency for the bank In the Rise of Remote, we explored consumer requirements, especially during COVID, for safe, socially distant and...