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Large Majority of Consumers Trust Their Primary Bank
January 26, 2024
The Story: Nearly eight out of ten consumers say they trust their bank or credit union, despite uncertain economic conditions ...
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Data
Bank CEO Confidence High as They Invest in Acquisitions in 2024
January 19, 2024
The Story: After a slowdown in banking M&A activity last year, bank CEOs are eager to resume their focus on ...
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Data
Growing Deposits Is a Key Driver for Bank Mergers and Acquisitions
January 12, 2024
The Story: Growth is on the minds of bankers heading into 2024. New data from Bank Director finds more than ...
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Research
Most Common Brand Challenges for U.S. and Canadian Companies
December 15, 2023
Companies rank their biggest obstacles in establishing brand visibility and positive consumer sentiment in an era of tightening resources. 68% ...
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Data
Engaging Canadian Customers Who Seek Better Banking Alternatives
December 8, 2023
The Story: When money’s tight, people tend to reassess all of their financial relationships, but none more than the one ...
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Data
Fully Optimal Customer Experience Includes Two Audiences
December 1, 2023
The Story: While financial institutions have excelled in creating seamless in-person and digital customer experiences, internal operational processes remain a ...
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Research
Gen Z Needs Better Tools to Improve Their Financial Outlook
November 22, 2023
Survey finds the Gen Z population reporting distinct financial concerns in the face of a challenging economy. 85% Report at ...
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Data
Brand Refreshes to Remain Relevant
November 17, 2023
The Story: During times of change, organizations often focus on their brand’s resilience and how they can remain relevant and ...
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Research
Top Factors Consumers Consider in Choosing a Checking Account
November 3, 2023
One in five consumers report opening an account over the last twelve months. To win these new accounts, financial institutions ...
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