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The Story: As the COVID crisis continues, people are facing increased stress about both personal finances and the longer-term effects on the broader economy—a psychological shift in consumer confidence that...
US consumers increasingly seek relationships with purpose-driven businesses that play an active role in improving society.
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The Story: As with so many market dynamics, the COVID crisis has been a powerful catalyst for change impacting consumer mindsets and behaviors. Combined with the social unrest related to...
The Story: As Novantas reports, while the effort and costs around new customer acquisition remain high—despite a growing consumer demand for on-demand digital account openings—a full half of those hard-won...
The Story: According to a recent Novantas report, as the COVID crisis wears on retail banks have seen a 20% drop – smaller than expected, but a drop nonetheless –...
During uncertain times, purpose-driven brands drive trust and loyalty.
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The Story: As noted in Accenture’s recent report on purpose-driven banking, nearly half of consumers are seeking more than just access, efficiency and great rates from their bank or credit...
Data tells the story of generations on the move and new opportunities for financial institutions to make the most of new banking relationships
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