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The Story: Data from the Financial Brand on current retail banking trends and institutional priorities finds that banking leaders are leaning into data to influence how their bank or credit...
In this special guest episode of the Believe in Banking podcast, Gina and Juliet welcome Andrew Hovet, Managing Director at Curinos, a data and insights company that helps financial institutions...
As Gen Alpha grows to 2 billion members, banks and credit unions must begin engagement early to convert this next generation into customers as they grow up With an impressively...
Customers expect trust and transparency from their primary financial institutions, especially when it comes to using their personal data Artificial intelligence is about to make big breakthroughs in banking, with...
Eight out of ten consumers say they’re satisfied with their banking relationship When asked what made them happy with their current primary bank: 48% stated it was due to the...
In this episode of the Believe in Banking podcast, Gina and Juliet discuss opportunities and optimism in the banking industry. Following years of retail closures and predictions about the death...
Leaning into locality and seizing opportunities to serve small businesses, community banking institutions meet a compelling market need for a more personalized banking experience With all of the news of...
The Story: As generative artificial intelligence (AI) becomes more influential across all consumer-facing sectors, Chief Experience Officers (CXOs) for financial institutions are looking at ways to use AI to improve...
How one of Asia’s financial services leaders has successfully and ethically incorporated artificial intelligence to improve customer experience and internal operations With more than half of banks increasing their investment...