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For decades, Kern Schools Federal Credit Union served the hard-working, tight-knit communities in Bakersfield, California. Like many, over time the credit union had expanded its membership beyond its founding as...
In this special episode, Sean and Gina welcome back Ryan Kilpatrick, Executive Vice President and Chief Brand and Communications Officer for Origin Bank to discuss his ideas on forming relationships...
Credit unions redefine their identity and reclaim their future Change is never easy. Change in a time of upheaval can feel impossible. For financial institutions navigating the new normal, change...
A real-world case study on optimizing the branch network and reinvesting in banking’s biggest growth opportunity It is well understood that COVID is presenting what PwC calls “the most serious...
In this special episode, Sean and Gina welcome Ryan Kilpatrick, Executive Vice President and Chief Brand and Communications Officer from Origin Bank, to the conversation to give real-world insights about...
What banking can learn from service sector frontrunners like Starbucks and Chick-fil-A For most banks and credit unions in pre-COVID days, the drive-up was a rarely thought of vestige of...
In this episode of the Believe in Banking podcast, Sean and Gina discuss the power of the brand for financial institutions stepping up during challenging times. Beyond the storefront, exterior...
Deepening existing customer relationships to fortify your foundation for the future Since February, we’ve witnessed the banking industry respond with resilience to a global pandemic and react with heart to...
As the COVID crisis continues to unfold and the US grapples with waves of social unrest and a rapidly shifting social landscape, the question arises: how do brands best connect...