Data

Community Banks Boost Tech Budgets to Build Better CX

The Story: In 2022, community banks grew their technology budgets by an average of 11%, bringing the median yearly budget …

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Podcast

Banking 2021, Part 1: Trends & Topics That Defined The Year

In this special episode, we take a look back at the trends and topics that defined 2021. Sean and Gina …

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70% of consumers who prefer self-service technology for in-store shopping
Data

Consumers Value Self-Service Technology in Retail

The Story: As consumers increasingly return to in-person shopping, they have high expectations of retail brands. While digital channels got …

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Podcast

Believe In Banking Podcast: Episode #27

In our special summer series, we’re revisiting some of our illuminating discussions with banking leaders featured on the Believe in …

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Podcast

Believe In Banking Podcast: Episode #23 featuring Luvleen Sidhu of BM Technologies, Part II

In this special episode, Sean and Gina welcome back Luvleen Sidhu, Founder and CEO of BM Technologies, one of the …

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How has COVID changed the way people use self-service technology for banking?
Research

How has COVID changed the way people use self-service technology for banking?

ITMs provide consumers a strong alternative to in-branch visits.

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Podcast

Believe In Banking Podcast: Episode #22 featuring Luvleen Sidhu of BM Technologies, Part I

In this special episode, Sean and Gina welcome Luvleen Sidhu, Founder and CEO of BM Technologies, one of the largest …

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Believe In Banking
Podcast

Believe In Banking Podcast: Episode #21

In this episode, Sean and Gina discuss the intersection of trust and technology. The acceleration of consumer use of digital …

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