46% of Gen Z customers who would be more likely to visit a branch offering in-person financial advisory services
Data

Data Finds Retail Isn’t Dead – But Bad Retail Is

The Story: Brick-and-mortar retail stores are evolving. With the vast adoption of e-commerce, stores with the highest foot traffic are …

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81 of Gen Z customers who like to purchase products in-store
Data

Despite Digital Options, Gen Z Wants In-Person Retail Experiences

The Story: A vast majority of Gen Z customers still want the experience of in-person shopping, with 74% emphasizing the …

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Exterior of CVS consumer building
Insights

CVS and Other Retailers Rightsize Their Network to Respond to Consumer Demand

How consumer-facing brands like Ulta, Nike, CVS and Ikea are revamping their retail strategies and leveraging location to meet demand …

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Customer viewing products in Target brand merger with Ulta
Insights

Retail Brands Center Customer Experiences with New Formats, New Partnerships

From collaborations to in-store pop-ups, how brands like Target and Macy’s are calling consumers home for the holidays A renewed …

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Harvard Square is Lovepop’s largest retail location and will stock the company’s full range of 3D product offerings.
Insights

Original Omnichannel: Taking Inspiration from Retail Innovator Lovepop

What the financial services sector can learn from a pioneering retail brand about deploying connected digital and physical channels Over …

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customer purchasing cannabis in retail store
Insights

What can banking learn from rising cannabis retail?

Experiential, educationally-focused store environments that seamlessly integrate technology are the future of a growing industry In another example of the rebounding …

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exterior of Eastern Bank
Feature

The Future of Formats: Redefining Branch Banking for What’s Next

Indicators and influences from the retail sector on branch formats It’s no secret that the branch banking experience is due …

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woman shopping for dresses inside retail store with a mask on during COVID
Insights

As the Economy Expands, Retail Rebounds

Good news for transactions at the store and the branch as brick-and-mortar shopping returns in force As COVID’s initial lockdowns …

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A Barnes and Noble store across the street from Union Square Park. People can be seen.
Insights

What can banking learn from book retailers?

Barnes & Noble’s new approach to store formats and localization reinvigorates the retailer As we emerge slowly but surely into …

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