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News

Canadian Banks Eye Expansion Opportunities

How financial institutions on both sides of the border are amping up their North American banking presence News in early …

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What do Gen Z customers want from their bank branches?
Research

What do Gen Z customers want from their bank branches?

Younger banking customers would be more likely to visit their local bank branches if they offered a range of services. …

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46% of Gen Z customers who would be more likely to visit a branch offering in-person financial advisory services
Data

Data Finds Retail Isn’t Dead – But Bad Retail Is

The Story: Brick-and-mortar retail stores are evolving. With the vast adoption of e-commerce, stores with the highest foot traffic are …

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exterior of first horizon bank branch in Florida
Feature

Leveraging the Local Influence of the Branch to Grow

How branch networks help financial institutions meet consumers where they are and make the most of all-time high acquisition opportunity …

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Picture of the inside of a modern bank branch
Feature

Brand to Branch: Top-5 Ways for Financial Brands to Invest Where it Matters

Best practices for activating data, smarter marketing and leveraging local influence A rebounding post-COVID economy and shifting consumer sentiment have put banks and credit …

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customer purchasing cannabis in retail store
Insights

What can banking learn from rising cannabis retail?

Experiential, educationally-focused store environments that seamlessly integrate technology are the future of a growing industry In another example of the rebounding …

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exterior of Eastern Bank
Feature

The Future of Formats: Redefining Branch Banking for What’s Next

Indicators and influences from the retail sector on branch formats It’s no secret that the branch banking experience is due …

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woman shopping for dresses inside retail store with a mask on during COVID
Insights

As the Economy Expands, Retail Rebounds

Good news for transactions at the store and the branch as brick-and-mortar shopping returns in force As COVID’s initial lockdowns …

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A Barnes and Noble store across the street from Union Square Park. People can be seen.
Insights

What can banking learn from book retailers?

Barnes & Noble’s new approach to store formats and localization reinvigorates the retailer As we emerge slowly but surely into …

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