66% of consumers who expect their financial institution to understand their unique needs
Data

U.S. consumers seek personalized experiences from financial institutions

The Story:¬†Among the many changes spurred by COVID, U.S. consumers are increasingly expecting better experiences from brands. As a result, …

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Podcast

Believe In Banking Podcast: Episode #20

Sean and Gina discuss the current state of the banking industry and the rise in global merger and acquisition activity …

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How is consumer financial behavior changing in 2021?
Research

How is consumer financial behavior changing in 2021?

As we emerge from COVID, consumer optimism in the US is grounded by a newfound focus on financial wellness.

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49% of U.S. consumers whose primary goal in 2021 is achieving financial wellness
Data

Financial wellness ranks a top priority for U.S. consumers

The Story: As we emerge from the whiplash of 2020 and the economy recovers, people are taking the long view of …

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Podcast

Believe In Banking Podcast: Episode #18

In this episode, Sean and Gina kick off 2021 with a look at what we can learn from last year’s …

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believe in banking podcast
Podcast

Believe In Banking Podcast: Episode #16

In this year-end special episode, Sean and Gina recap a most unusual year and look back on some of the …

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Podcast

Believe In Banking Podcast: Episode #15 featuring Jimmy Stead of Frost Bank

In this special episode, Sean and Gina welcome Jimmy Stead, Chief Consumer Banking Officer at Frost Bank, a $40 billion …

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News

Firm footing for banking at the end of 2020

Profits, progress and prospects bring a positive outlook for the financial services sector in the new year Despite the challenges …

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Podcast

Believe in Banking Podcast: Preview Featuring Jimmy Stead of Frost Bank

A preview of our upcoming special guest episode, here Sean and Gina welcome Jimmy Stead, Chief Consumer Banking Officer at …

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