76% of U.S. consumers who say the more they use digital tools to manage their money the more they trust them
Banking

Traditional FIs Should Increase Investments in Digital Tools, Messaging and Education

April 7, 2022
The Story: The pandemic saw late adopters latching onto fintech platforms, with U.S. uptake growing 30 percentage points between 2020 ...
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17.9% of consumers who reported losing more than $2,500 in 2021
Banking

Low Financial Literacy Costs Consumers Thousands of Dollars Each Year

March 10, 2022
The Story: A recent survey by the Financial Educators Council asked consumers how much money they estimate losing because of a ...
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Banking Industry

From the Classroom to the Branch, Financial Education in the Spotlight

March 8, 2022
New data on financial literacy and how banks and credit unions can leverage their leadership to support consumer financial health ...
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Banking

Big Banks Banish Overdraft Fees

January 19, 2022
How financial institutions are shifting away from fee income and focusing on delivering consumer value instead In just the last week, ...
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66% of consumers who have had or would like to have personal financial support video calls with bankers
Banks and Credit Unions

Banking Consumers Desire Virtual Personal Finance Support

August 20, 2021
The Story: As consumers become more comfortable with online meetings at work and telemedicine appointments, consumers are using the same kind ...
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Banking Industry

Fostering Financial Literacy Helps Banking Deliver Deeper Value(s)

April 13, 2021
How banks and credit unions are leveraging their expertise to empower consumers As the U.S. marks the anniversary of COVID ...
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