Data

Consumers Benefit from Expert Financial Advice

The Story: According to robust research from FNBO in their 2022 Financial Wellness Survey, just one-third of consumers tap financial …

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Data

Gen Z Needs Financial Guidance to Help Cope with Their #1 Source of Stress

The Story: For a group of people who grew up in the shadow of The Great Recession and endured the …

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Data

Consumers Crave Personalization, Online and Off

The Story: Consumers want and expect personalized offerings from companies with more than half saying personalization matters to them all …

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68% of banking customers who act on financial advice received in-person
Data

Customers Prefer Financial Advice Shared Face-to-Face in the Branch

The Story: A recent report from Oracle spotlights data finding that a majority of customers score financial advice received in-person higher …

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Fundamental Values: Consumers Want Trust, Personalization and Experience from their Banks
Feature

Fundamental Values: Trust, Personalization and Experience in Banking

How human-centered banking delivers for people in our post-pandemic era Despite increasing competition for their money and loyalty – from …

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81% of consumers opting in to overdraft account protection do so for unexpected but important payments
Data

Consumers Want Financial Flexibility in Banking Accounts & Advice

The Story: With overdraft fees in the spotlight, many large financial institutions are reevaluating a fee-based approach to overdrawn accounts. …

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69% of bank customers who receive advice from their banks act on it
Data

Financial institutions play critical role in financial guidance for customers

The Story: New data from J.D. Power’s annual U.S. Retail Banking Advice Satisfaction Study finds that financial institutions have a …

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believe in banking podcast
Podcast

Believe In Banking Podcast: Episode #20

Sean and Gina discuss the current state of the banking industry and the rise in global merger and acquisition activity …

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