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Banking Industry

Building Trust in Post-COVID Banking

June 30, 2022
How delivering on transparency and consumer value help banks and credit unions mean more   As trust in all areas ...
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86% of banking customers willing to share data with their bank
Banking

Trust Equals Transparency When it Comes to Customer Data

May 6, 2022
The Story: According to research from Capgemini featured in Business Insider, a vast majority of banking customers are willing to ...
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Fundamental Values: Consumers Want Trust, Personalization and Experience from their Banks
Banking Industry

Fundamental Values: Trust, Personalization and Experience in Banking

March 4, 2022
How human-centered banking delivers for people in our post-pandemic era Despite increasing competition for their money and loyalty – from ...
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Banking Industry

Four Year-End Key Performance Indicators for Financial Institutions

December 16, 2021
How financial institutions can capitalize on this “golden era” for strategic decision making – from evaluating branch purpose to innovative ...
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Beige Believe in Banking logo
Banking

Consumer Confidence Delivers Good Economic News for Banks

November 4, 2021
Upbeat consumer sentiment and key economic indicators show rebounding economy just in time for the holiday season With the approaching ...
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66% of consumers who have had or would like to have personal financial support video calls with bankers
Banks and Credit Unions

Banking Consumers Desire Virtual Personal Finance Support

August 20, 2021
The Story: As consumers become more comfortable with online meetings at work and telemedicine appointments, consumers are using the same kind ...
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Banks and Credit Unions

Purpose-Driven Decisions: Big Brands Committing to Change

August 5, 2021
With people looking for brands they can trust, worker and consumer support get the spotlight in our post-pandemic era As ...
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34% increase in Small Business Administration fiscal year-to-date loan volume loan over 2020
Consumer Behavior

Rapidly Rising Levels of Small Business Lending Give Banks Needed Income Boost

July 23, 2021
The Story: New data from the Small Business Administration finds lending volume increasing at near-record levels as the economy comes ...
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Consumer Behavior

How are consumer expectations changing in the post-pandemic era and how are financial institutions shifting to meet them?

July 15, 2021
Sources: Financial Brand, “The Future of Video Banking,” April 13, 2021; Accenture, “Empathetic Banking,”’ July 9, 2021
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