believe in banking podcast
Banking

Purpose-Driven Banking

In this episode, Sean and Gina discuss purpose-driven banking and the intersection of consumer need and banking opportunity. The economic ...
Read
Consumer Behavior

How is consumer financial behavior changing post-pandemic?

COVID spurred massive changes in the way consumers manage personal finance and interact with financial brands Source: ICF Next, COVID-19 ...
Read
75% of consumers who have high levels of trust in their bank or credit union
Brand Trust

Recent study finds U.S. consumers trust financial institutions over fintech

The Story: As reported in Finextra, a recent study from BIS shows that U.S. consumers trust financial institutions over fintech, government ...
Read
Branch Banking

How does trust affect the way people bank?

Building trusting relationships drives brand loyalty and wallet share. Source: Insider Intelligence Banking Digital Trust Survey, Q1 2021
Read
30% of U.S. consumers who plan to “splurge” on significant home renovations in the next 12 months
Consumer Behavior

Economic rebound expected as consumer optimism continues to rise

The Story: Consumer optimism continues its rise, creating a commerce recovery that’s fueling an even greater economic rebound. Yet, COVID’s longer-term impact ...
Read
How does customer experience influence people’s banking decisions?
Branch Banking

How does customer experience influence people’s banking decisions?

CX plays an outsized role in growing wallet share. Source: Qualtrics XM Institute’s 2020 “ROI of Customer Experience Study,” December, ...
Read
Beige Believe in Banking logo
Banking

Solving for Scale: Merger and Acquisition Activity on the Rise in Banking

A roundup of recent M&A bank deals and how FIs can respond to consumer demands for better banking experiences With ...
Read
chart of consumer brand priorities
Consumer Behavior

What do post-pandemic consumers want from brands?

The impact of COVID has shifted people’s brand priorities into five key categories
Read
Beige Believe in Banking logo
Banking

Economic and Consumer Indicators Point to Spring Rebound

Banking prepares for resurgence of consumer demand for lending, spending and retail traffic As Americans emerge from our long COVID ...
Read