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Research identifies the top five reasons why customers choose a particular bank as their primary financial institution. Source: EPAM Continuum, …
Younger banking customers would be more likely to visit their local bank branches if they offered a range of services. …
All signs point toward strong – and rising – confidence among consumers, with big purchases on the horizon. Sources: Reuters, …
Upbeat consumer sentiment and key economic indicators show rebounding economy just in time for the holiday season With the approaching …
Post-COVID, video and remote channels are on the rise. Sources: Adrenaline, ITM Consumer Insights Study, March, 2021; Accenture, Empathetic Banking, …
Investments made by banks of all sizes result in a better economic outlook thanks to the efficiency and experience technology …
As mobile banking adoption skyrockets, it’s no surprise that competition among banks intensifies. Now, new data finds one big bank …
From holding accounts at multiple institutions to in-branch banking, younger consumers value flexibility with their finances Sources: Cornerstone Advisors, February, …
Sources: Financial Brand, “The Future of Video Banking,” April 13, 2021; Accenture, “Empathetic Banking,”’ July 9, 2021