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Younger banking customers would be more likely to visit their local bank branches if they offered a range of services. …
All signs point toward strong – and rising – confidence among consumers, with big purchases on the horizon. Sources: Reuters, …
Post-COVID, video and remote channels are on the rise. Sources: Adrenaline, ITM Consumer Insights Study, March, 2021; Accenture, Empathetic Banking, …
Why consumers still prefer cash for some purchases and how financial services companies are creating solutions for hard currency in …
How community financial institutions are creating new connections and new opportunities For all the sector’s pandemic challenges over the last …
From holding accounts at multiple institutions to in-branch banking, younger consumers value flexibility with their finances Sources: Cornerstone Advisors, February, …
The Story: New data from the Small Business Administration finds lending volume increasing at near-record levels as the economy comes …
Sources: Financial Brand, “The Future of Video Banking,” April 13, 2021; Accenture, “Empathetic Banking,”’ July 9, 2021
COVID spurred massive changes in the way consumers manage personal finance and interact with financial brands Source: ICF Next, COVID-19 …