70% of consumers who prefer self-service technology for in-store shopping
Data

Consumers Value Self-Service Technology in Retail

The Story: As consumers increasingly return to in-person shopping, they have high expectations of retail brands. While digital channels got …

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Best Practices in Brand Integration After Merger & Acquisitions

Considerations and consequences for merging brands in the financial services sector In our last feature on Integrating Brands Following M&A, …

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Navigating Now: How Banking is Charting Its COVID Course

An update on what’s happening in financial services now and a checklist for meeting the moment – from the brand …

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