68% of banking customers who act on financial advice received in-person
Data

Customers Prefer Financial Advice Shared Face-to-Face in the Branch

The Story: A recent report from Oracle spotlights data finding that a majority of customers score financial advice received in-person higher …

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Podcast

Believe In Banking Podcast: Episode #38

From mergers and acquisitions to branching into new markets, banking’s major focus post-pandemic is on growth. In this episode, Sean …

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Podcast

Believe In Banking Podcast: Episode #32

In this episode, Sean and Gina discuss the challenges that will face the financial services industry in our post-pandemic future. …

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Podcast

Believe In Banking Podcast: Episode #30

In this episode, Sean and Gina discuss optimism and opportunities for banking as we move into a post-pandemic recovery. From …

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News

Expanding Consultation and Advisory Services in Banking

From financial wellness to investment advisory services, consumers welcome banking’s consultations Responding to consumer demand for more value in their …

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62% of U.S. consumers expected to use in-branch banking services through to 2024
Data

Consumer access to physical bank branches in high demand post-pandemic

The Story: While the number of account holders visiting a bank branch continues its slow year-over-year decline as digital uptake …

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News

Branch Network Expansions Provide Banks Opportunities to Lean Local

Beyond customer acquisition, new branches help widen and deepen local banking relationships As others in financial services continue contraction of …

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71% increase in households permanently moving out of major metros in 2020 compared to the previous year
Data

Consumer migration away from city centers equals branching opportunities for banks

The Story: As reported in the Wall Street Journal, the pandemic sparked massive migration across the U.S. In 2020, as a …

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Feature

Leveraging the Local Influence of the Branch to Grow

How branch networks help financial institutions meet consumers where they are and make the most of all-time high acquisition opportunity …

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