Data

Consumers Benefit from Expert Financial Advice

The Story: According to robust research from FNBO in their 2022 Financial Wellness Survey, just one-third of consumers tap financial …

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60 percent of primary new account openings are made in branches
Data

Branches Are the Primary Channel for New Account Openings

The Story: Bank branches continue to be the primary driver of new-to-bank sales, representing the dominant revenue channel for institutions …

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Data

Consumers Crave Personalization, Online and Off

The Story: Consumers want and expect personalized offerings from companies with more than half saying personalization matters to them all …

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68% of banking customers who act on financial advice received in-person
Data

Customers Prefer Financial Advice Shared Face-to-Face in the Branch

The Story: A recent report from Oracle spotlights data finding that a majority of customers score financial advice received in-person higher …

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believe in banking podcast
Podcast

Believe In Banking Podcast: Episode #32

In this episode, Sean and Gina discuss the challenges that will face the financial services industry in our post-pandemic future. …

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62% of U.S. consumers expected to use in-branch banking services through to 2024
Data

Consumer access to physical bank branches in high demand post-pandemic

The Story: While the number of account holders visiting a bank branch continues its slow year-over-year decline as digital uptake …

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exterior of first horizon bank branch in Florida
Feature

Leveraging the Local Influence of the Branch to Grow

How branch networks help financial institutions meet consumers where they are and make the most of all-time high acquisition opportunity …

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Feature

Building Bonds in Banking

Deepening existing customer relationships to fortify your foundation for the future Since February, we’ve witnessed the banking industry respond with …

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