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Canadian Branch Banking Delivers High Customer Satisfaction

The Story: In many ways, banks in Canada provide inspiration for institutions around the world for their business practices and …

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Canadian Banks Making Good on Their Commitment to Net-Zero

Banks in Canada are leading the global business community on how to successfully transition to a lower-carbon economy In the …

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Data

Rising Growth Opportunities for Banking M&A in Coming Months

The Story: Mergers and acquisitions saw a slowdown in 2022, amid recessionary fears and concern over increased regulatory scrutiny of …

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Renewal in Banking M&A Expected as Economic Pressures Moderate

Banks are in a better position to take on strategic growth through mergers and acquisitions as they welcome a better …

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Data

Creating a Seamless Customer Experience Remains a Top Priority for Retail Bankers

The Story: Retail banking leaders continue to prioritize seamless customer experience as a key improvement they want to make in …

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Better Branches & Enhanced Experiences – What to Expect from Banking in 2023

At the start of the new year, two overarching themes are defining the banking environment Throughout the last year, compelling …

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Data

How Reinvesting in Key Branch Locations Improves Customer Acquisition

The Story: As bank branch closures drive customer departures, studies find that 60% of “mobile-only” customers in the U.S. and …

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Data

Gen Z Consumers Choose Brands That Understand Them

The Story: The Gen Z customer is a conscious consumer who prefers to support brands that align with their values …

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Consumers Benefit from Expert Financial Advice

The Story: According to robust research from FNBO in their 2022 Financial Wellness Survey, just one-third of consumers tap financial …

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