Sean Keathley discusses branch banking and how to bridge the digital and physical channels with a progressive vision of the drive-up.

Q: How does the financial industry bridge from their current reopening process to a more long-term plan? 

In this segment, Sean discusses the physical distribution channel and how all brands are rethinking their in-person locations, moving from reopening to more long-lasting change based on consumer behaviors. In financial, banking is bridging the digital and physical worlds with a more progressive vision of drive-up through ITMs that can be detached from the building and staffed remotely.